OK PKR Privacy Policy — How We Protect Your Data

01 Introduction

OK PKR ("we", "us", "the platform") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy explains in plain terms what information we collect, why we collect it, how it is used, who it may be shared with, how long we keep it and what your rights are in relation to it.

By creating an OK PKR account or using the platform in any capacity, you acknowledge that you have read this policy and consent to the collection and use of your personal data as described here. This policy should be read alongside our Terms and Conditions.

If you have any questions about this policy that are not answered below, please contact the OK PKR support team before proceeding. We are available around the clock and will respond to data-related queries promptly.

02 Data We Collect

OK PKR collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and from payment processors when you make deposits or withdrawals.

The categories of data we collect include:

We do not collect data that is not necessary for the purposes described in this policy. We do not collect sensitive personal data such as religion, ethnicity or political views.

03 How We Use Your Data

Every piece of data OK PKR collects has a specific purpose. We do not process your personal information for reasons unrelated to providing and improving the platform. The main purposes for which we use your data are:

• Account management: To create, maintain and secure your OK PKR account, process your login sessions and manage your account settings and preferences.
• Identity verification: To verify that you meet the eligibility requirements — including the 18+ age requirement — and to confirm that deposits and withdrawals are being made by the legitimate account holder.
• Processing transactions: To handle deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods accurately and securely.
• Customer support: To respond to your queries, resolve disputes and provide assistance with your account or any gaming issue you encounter.
• Platform improvement: To analyse usage patterns, identify technical issues and improve the performance, design and features of the OK PKR platform.
• Fraud prevention and security: To detect, investigate and prevent suspicious activity, attempted fraud, money laundering and violations of our Terms and Conditions.
• Responsible gaming: To monitor for signs of problem gaming and to administer deposit limits, session reminders and self-exclusion tools where requested. Read more on the Responsible Gaming page.
• Marketing communications (opt-in only): To send you promotional offers, bonus notifications and platform updates — only if you have opted in to receive them. You can withdraw consent at any time.

04 Payment Data

When you make a deposit or request a withdrawal on OK PKR, payment data is processed through secure, trusted payment channels. OK PKR supports JazzCash, Easypaisa, Raast, bank transfers, debit and credit cards and supported mobile wallets — all transactions are conducted in PKR.

In terms of how payment data is handled:

• OK PKR does not store full debit or credit card numbers on its servers. Card details are tokenised by the payment processor during the transaction and the token reference is stored rather than the raw card number.
• For mobile wallet payments (JazzCash, Easypaisa, Raast), only the account reference or mobile number associated with the wallet is retained in our system for the purposes of matching deposits to accounts and processing withdrawals to the correct destination.
• All payment data is transmitted over encrypted connections. No payment credentials are ever sent in plain text.
• Withdrawal requests are matched to the payment method registered on your account. Third-party withdrawals are not processed under any circumstances, which is a safeguard designed to protect you as well as the integrity of the platform.

05 Data Sharing

OK PKR does not sell or rent your personal data to any third party. However, there are limited circumstances in which your data may be shared with trusted parties in order to deliver the platform and meet legal obligations:

• Payment processors: When you deposit or withdraw, the necessary financial data is shared with the relevant payment provider (such as JazzCash, Easypaisa or a bank) to process the transaction. These providers operate under their own privacy and security frameworks.
• Game providers: Certain slot, live casino and other game titles on the OK PKR platform are powered by third-party game providers. These providers may receive anonymised session data — such as bet amounts and game outcomes — necessary to run the game. They do not receive your name, contact details or payment information.
• Identity verification services: To verify your identity during the account verification process, certain identity data may be shared with a trusted verification partner. This partner is bound by strict data handling obligations.
• Legal and regulatory requirements: OK PKR may be required to disclose personal data to authorities in response to a lawful request, court order or legal obligation. We will notify you of any such disclosure where we are legally permitted to do so.
• Business operations: Where OK PKR engages service providers for hosting, analytics or security operations, those providers have access only to the data necessary for their specific function and are contractually bound to protect it.

In all cases, data sharing is limited to what is strictly necessary. We do not share your data with advertising networks, data brokers or unrelated commercial third parties.

06 Cookies

OK PKR uses cookies and similar technologies on the platform. Cookies are small text files placed on your device when you visit a website. They allow the platform to recognise your browser and remember certain information about your session.

The types of cookies used on OK PKR include:

• Essential cookies: Required for the platform to function correctly. These include session authentication cookies that keep you logged in and security cookies that protect your account. These cannot be disabled without affecting core platform functionality.
• Performance cookies: Used to understand how players interact with the platform — which pages are visited most, where errors occur and how sessions flow. This data is aggregated and anonymised and is used solely to improve platform performance.
• Preference cookies: Remember your account settings and preferences so that you do not have to re-enter them on each visit — for example, your preferred language or notification settings.
• Analytics cookies: Help OK PKR understand overall traffic patterns and platform usage at an aggregate level. These cookies do not identify you personally.

You can control cookie settings through your browser. Most modern browsers allow you to block or delete cookies. Note that disabling essential cookies will affect your ability to log in and use the platform. Disabling non-essential cookies will not prevent you from accessing the platform but may affect some personalisation features.

07 Data Retention

OK PKR retains your personal data for as long as it is needed to fulfil the purposes described in this policy. The general retention periods we apply are:

• Active account data: Retained for the lifetime of your account. This includes your identity data, contact details, account preferences and gaming history.
• Financial and transaction records: Retained for a minimum of five years from the date of each transaction. This is required for financial record-keeping and to support any disputes or chargebacks that may arise.
• Identity verification documents: Retained for the duration of your account and for a period after account closure sufficient to meet any applicable legal obligations.
• Marketing consent records: Retained until you withdraw consent or for up to three years after your last interaction with a marketing communication, whichever is sooner.
• Closed account data: Where an account is closed — by you or by OK PKR — certain data is retained for up to seven years to meet legal, regulatory and fraud prevention obligations. After this period, data is deleted or irreversibly anonymised.

Data that is no longer required for any legitimate purpose is deleted on a rolling basis. OK PKR conducts periodic data reviews to ensure retention periods are respected and that data is not held beyond what is necessary.

08 Security Measures

Protecting your personal data is a core operational priority at OK PKR, not an afterthought. The platform employs a range of technical and organisational measures to safeguard the information we hold:

• SSL/TLS encryption: All data transmitted between your device and the OK PKR platform is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser — it confirms the connection is secure.
• Password hashing: Your account password is never stored in plain text. It is processed through a one-way hashing algorithm before storage. This means that even if our database were ever compromised, your actual password would not be exposed.
• Access controls: Access to personal data within OK PKR's systems is restricted on a strict need-to-know basis. Only staff with a legitimate operational reason to access specific data can do so, and all access is logged.
• Fraud monitoring: Automated systems run continuously on the platform to detect unusual login activity, suspicious transaction patterns and other indicators of account compromise. Suspicious activity triggers an immediate review.
• Regular security reviews: OK PKR conducts periodic security assessments of its systems and data handling processes to identify and address vulnerabilities before they can be exploited.

09 Your Rights

As a player on the OK PKR platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact the OK PKR support team with the details of your request. We will respond within a reasonable timeframe.

10 Minors

OK PKR is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory part of the account registration and verification process, and accounts that are found to belong to under-18 users are closed immediately.

If you are a parent or guardian and believe that a minor has registered on OK PKR without your knowledge, please contact our support team immediately. We will investigate and, if confirmed, close the account and handle any associated data in accordance with our obligations regarding minors.

For more detail on how OK PKR approaches responsible gaming and underage access prevention, visit the Responsible Gaming page.

11 Policy Changes

OK PKR may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable standards. When we make changes, the revised policy will be published on this page with an updated "Last updated" date at the top.

For significant changes that materially affect how your data is used, OK PKR will make reasonable efforts to notify registered players by email or via an in-platform notification before the change takes effect. For minor clarifications and non-material updates, the updated policy on this page serves as sufficient notice.

Your continued use of the OK PKR platform after a policy update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support regarding your account closure.

12 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the personal data OK PKR holds about you, please contact our support team. We are available 24 hours a day, 7 days a week and will handle all data-related enquiries with care and without unnecessary delay.

You can reach us via the live chat feature on the platform or by emailing the support address displayed in the footer of this page. Please include your registered username and a clear description of your request so we can assist you as efficiently as possible.